Relational Leadership & People-Centred Change

ALIGN Feedback Model

Clear, confident, and relational feedback made practical.

Say what matters. Grow what’s important.

ALIGN is a simple, yet powerful framework for giving feedback that’s clear, relational, and change-making. Whether you're a seasoned leader or just stepping into management, ALIGN helps you handle tricky conversations with confidence and without creating defensiveness.

What Is ALIGN?

ALIGN is a five-step conversation tool designed to help leaders deliver feedback that strengthens trust, improves performance, and builds resilient teams.

Acknowledge, Layout, Impact, Gain Agreement and Next Steps.

It’s more than a script. It’s a mindset shift.
One that helps you stop avoiding hard conversations and start using these moments to move your team forward, whilst keeping your relationship in tack.

a woman sitting on a couch talking to another woman
a woman sitting on a couch talking to another woman

Acknowledge

Layout

Impact

Gain

Agreement

Next Steps

Why ALIGN Works

  • Keeps you structured when emotions are high

  • Sets the tone for collaborative and psychologically safe conversations

  • Helps you say the hard thing without being harsh or critical

  • Builds shared ownership instead of defensiveness

  • Scales from peer-to-peer to high-stakes leader feedback

  • Creates clarity and care.

Use ALIGN When

  • You’ve been avoiding a conversation that needs to happen

  • A team member’s behaviour is affecting morale or results

  • You want to build a feedback culture that’s more honest

  • You want to model psychologically safe leadership.

How to Start Using ALIGN

ALIGN Feedback Model - Basic Guide

Downloadable Guide
A concise overview of the ALIGN Model with examples and sentence starters to get you started.
Your introduction if you're curious to build your feedbck leadership.

ALIGN Feedback Model – Comprehensive Guide

A deeper dive into how to use ALIGN across different leadership contexts.
Includes:

  • A 45-page digital workbook

  • Scenario-based examples (e.g., performance, collaboration, behaviour)

  • How to safely hold the conversation in the first few moments for success

  • Practice, conversation prompts, and reflection templates - 6 leader tools in the ALIGN package

  • A mini ALIGN planner tool for 1:1s.

ALIGN Feedback Coaching Session
  • ALIGN Feedback Model – Comprehensive Guide, and spporting tools
  • A 90-minute coaching session - in-person or Zoom

  • Firstly, to understand the context and barriers

  • Coaching to prepare you for an honest feedback conversation or unpack one that didn’t go to plan

  • Co-design your draft, ALIGN feedback script and practice in action

  • Build confidence before the conversation

  • Learn strategies when the conversation starts to shift in the wrong direction

  • Optional follow-up check-in (15 min).

Price: $39.00

Price: $280.00

Price: Free

ALIGN transformed my approach to feedback, making it constructive and less intimidating for everyone involved.

Lindy B - Team Leader

Integrating ALIGN into our employee meetings has truly connected and improved our team culture for the better. I now coach our new leaders to provide feedback with ALIGN. It's a safe and effective model.

Rachel W - HR Manager

★★★★★
★★★★★